Privacy Policy for Email Subscribers

Last Updated: June 17, 2026

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you subscribe to our newsletter or mailing list.

1. Information We Collect

When you subscribe to our mailing list, we collect the minimum information necessary to deliver our content to you. This includes:

  • Identity Data: Your name (if provided).

  • Contact Data: Your email address.

  • Technical & Usage Data: Your IP address, browser type, and data on how you interact with our emails (e.g., open rates, link clicks) provided by our email service provider.

2. How We Use Your Information

We use your information solely for the following purposes:

  • To send you newsletters, product updates, marketing materials, and special offers.

  • To personalise your experience and deliver content relevant to your interests.

  • To improve our email campaigns and website performance based on subscriber engagement.

3. Legal Basis for Processing

We process your personal information based on your explicit consent. By checking the subscription box and confirming your email, you give us permission to process your data for the purposes outlined above. You can withdraw this consent at any time.

4. Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal information to third parties. To deliver our emails, we share your data with trusted Email Service Providers (ESPs) (e.g., Mailchimp, Klaviyo, Brevo). These providers are contractually obligated to protect your data and are not permitted to use it for any other purpose.

5. Data Security

We implement strict technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or alteration.

6. Data Retention

We will retain your email address and associated data for as long as you remain an active subscriber. If you opt-out or unsubscribe, your data will be securely deleted or permanently archived from our active mailing lists in accordance with applicable laws (such as POPIA and GDPR).

7. Your Rights

Depending on your location, you have the following rights regarding your personal data:

  • The right to access: You can request a copy of the personal data we hold about you.

  • The right to correction: You can ask us to update or correct inaccurate information.

  • The right to erasure (“Right to be Forgotten”): You can request that we delete your data entirely.

  • The right to opt-out: You can object to your data being used for direct marketing.

8. How to Unsubscribe

You can exercise your right to opt-out at any time. Every email we send contains a clear “Unsubscribe” link in the footer. Alternatively, you can contact us directly at the email address provided below.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

  • Company Name: SUCAL (PTY) Ltd

  • Email Address: info@sycal.co.za

  • Location: South Africa